LOTTE CHEMICAL TITAN

FAQ

Make Customer Happier and More Satisfied.

Frequently asked questions and matters are summed up relating to our products and
recruitment process.

Page 1/1 5 Cases in total
NO. Subject
5 I'd like to apply for a job at LOTTE CHEMICAL TITAN – can I send you an email with my application?

If you would like to apply for a job at LOTTE CHEMICAL TITAN you can submit your application on our careers website or send to recruitment@lottechem.co.id.

Please do not send us your application by any means other than those indicated at the careers website as we will not be able to consider it.

4 I have received an email with a job offer from LOTTE CHEMICAL TITAN - is this real or a scam?

Everyone who is offered employment from LOTTE CHEMICAL TITAN , whether directly or indirectly, is always required to go through a formal recruitment process.

There have been incidents where fraudsters pretend to recruit on behalf of LOTTE CHEMICAL TITAN  or where people claim to work for, or be affiliated to LOTTE CHEMICAL TITAN . One way to recognize their scam emails is to check the email address: because these mails are usually not sent from a LOTTE CHEMICAL TITAN  email account they often do not end with “@lottechem.co.id” but for example, “yahoo.com” or “hotmail.com” or “gmail.com”. Very often they also use poor English or, at some stage, request money from the recipient.

We recommend that you do not respond to these scam emails or any email you do not trust and never disclose your personal or financial details to anyone you do not know. If you receive such proposals, we would advise you to contact your local police and provide them with all information you may have from the senders.

3 I have received a message from LOTTE CHEMICAL TITAN saying I have won a prize – is it real or a scam?

There have been incidents where fraudsters pretend to offer cash prizes on behalf of LOTTE CHEMICAL TITAN . In an email they state for example that the prize money can only be paid into a specific bank account and ask the recipient to provide documentation and a fee to open this account.

Sometimes they might state that the documents required are with a courier firm. The recipient is then asked to pay money to the courier to receive the papers they need to process the prize.

There have also been incidents where fraudsters sent out SMS’s asking recipients to call a number or send an email to a specific email address in order claim the prize.

One way to recognise scam emails is to check the email address: because these mails are usually not sent from a LOTTE CHEMICAL TITAN  email account they often do not end with "@Lottechem.co.id" but for example, “yahoo.com” or “hotmail.com” or “gmail.com”.

We recommend that you do not respond to any of these type of emails or SMS’s or any emails or SMS’s that you do not trust and never disclose your personal or financial details to anyone you do not know. If you receive such proposals, we would advise you to contact your local police and provide them with all information you may have from the senders.

2 I'd like to contact someone from LOTTE CHEMICAL TITAN I met at an event but I don't have his/her contact details.

If you have the full name of the LOTTE CHEMICAL TITAN  employee or contractor you would like to get in touch with, you can send these details to us and we will ask him or her to contact you if he or she wishes.

1 I have a customer question or complaint - whom can I talk to?

In order to make a customer complaint or ask a question about our products, you can contact Technical Service Department on tsc@lottechem.co.id

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